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Branch Coordinator

Truservice Community Federal Credit Union

Conway, Arkansas 72032
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Full Time
  • Accounting / Banking / Finance
Truservice Community Federal Credit Union
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Job Details

TruService is looking for an experienced individual to run our Conway branch. We are seeking a dedicated, passionate individual that wants to make a difference in the lives of our members by helping them achieve their financial goals. Our employees are our ambassadors and our representatives. They are the face of our credit union and the most important asset we have.

At TruService, the Branch Coordinator performs operations duties associated with running a small branch within established policies, procedures and processes while acting as a community ambassador to develop new business within our two county community of Faulkner and Pulaski Counties.

As the Branch Coordinator, you will perform normal teller duties as scheduled for a large part of the day. Excellent cash handling, customer service and communication skills are essential in this position, along with basic computer skills. You will be instrumental in developing relationships and promoting business within the community we serve.

Primary Responsibilities:

Oversees all branch related tasks. Including opening new accounts, teller functions, investments, consumer loans, and branch development.
Ensure strong service and operational performance
Ensures branch operational and compliance-related tasks are completed
Disseminates information on procedural and operational changes/updates to branch staff
Supports sales process through business development and referrals.
Works with corporate support departments to ensure procedural consistency, adherence to internal controls and compliance with regulatory requirements

This position is Incentive Eligible.
This position is Exempt.
Primary Location: Conway, Arkansas

If interested and qualified, please submit your resume by clicking Apply Now below.



•Associates Degree or higher

•Three years of financial institution experience including at least 2 years as Branch Manager or Assistant Branch Manager, one year of supervisory skills.

Skills and Competencies:

•Moderate computer skills

•Excellent communication & customer service skills

•Ability to work with money transactions with high degree of accuracy


•Previous sales and/or cash handling experience in a credit union

Hours: Generally 40 hours per week including some nights and/or weekends and may rotate to other branches as required.

Prefer an individual from the Conway community.

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