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Applications Administrator

University of Central Arkansas

Conway, Arkansas 72035
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Full Time
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Job Details

The main function of this position is to provide significant technical support for several of UCA’s enterprise applications.  Additionally, this position also provides support for and maintenance of enterprise database systems.

Review of applications will begin seven (7) days after the “open date” on  However, highly qualified candidates are encouraged to apply until the position is closed.

Applicants must apply using the following link No applications received through any other channels will be accepted.



Duties and Responsibilities

  • Administer, maintain, upgrade, patch, and otherwise support several enterprise applications, such as Ellucian Recruit, DegreeWorks, and Perceptive Document Imaging.
  • Act as the primary backup to the Sr. ERP Administrator for Ellucian Banner
  • Support other critical high-availability application and database environments.
  • Configure and administer multi-tier applications, including relevant database backends.
  • Administer relational database systems such as Oracle, Microsoft SQL Server, and MySQL.
  • Install and configure software in Windows and Linux environments.
  • Write and interpret Windows, Linux, or UNIX shell scripts (bat, bash, ksh, csh).
  • Create, monitor, upgrade, patch, back up and secure production-critical databases.
  • Write and interpret SQL, including SQL stored in a database.
  • Work collaboratively with a team of diverse IT professionals, clients, and partners.
  • Perform related duties and fulfill responsibilities as required.


Knowledge, Skills, and Abilities

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate with cross functional IT groups.
  • Must be a critical thinker, with strong problem-solving skills.
  • Ability to adapt within a rapidly changing technical environment.
  • Demonstrated understanding of the importance of protecting sensitive and private data.
  • High level of personal integrity, as well as the ability to professionally handle confidential matters, and show an appropriate level of judgment and maturity.
  • Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
  • Poise and ability to act calmly and competently in high-pressure, high-stress situations.
  • High degree of initiative, dependability and ability to work with little supervision.
  • General knowledge and understanding of relevant legal and regulatory requirements, such as Health Insurance Portability and Accountability Act (HIPAA), Family Educational Rights and Privacy Act (FERPA), Americans with Disabilities Act (ADA), and Payment Card Industry/Data Security Standard (PCI DSS).


Minimum Qualifications

  • Minimum two (2) years experience installing, configuring, and maintaining enterprise applications in Windows and Linux environments.
  • Bachelor's degree in MIS, information systems, computer science, or a related field from an accredited institution; OR equivalent professional experience.


Preferred Qualifications

In addition to the Minimum Qualifications the ideal candidate will also possess:

  • Experience working in a higher education IT environment.
  • Minimum of four (4) years direct experience administering Ellucian products such as Banner, Recruit, and DegreeWorks.
  • Technical knowledge of any of the following is a plus:
    • Oracle 11g or higher
    • Microsoft SQL Server
    • MySQL
    • Microsoft CRM
    • PL/SQL, or SQL Plus
    • Apache/Tomcat
    • Oracle WebLogic
    • Oracle ODS/EDW
    • Evisions Argos, Form Fusion, or Intellicheck
    • FileMaker or FileMaker Server


UCA EEO Statement:

The University of Central Arkansas is an affirmative action/equal opportunity institution dedicated to attracting and supporting a diverse student, faculty and staff population through enhanced multicultural learning environments and opportunities. In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs.


Background Check Statement:

This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

U.S. News recently recognized the University of Central Arkansas and World Report as one of the best master’s universities in the South. The UCA has approximately 12,000 students enrolled, and offers 81 undergraduate and 42 graduate certificate and degree programs, including doctoral programs in four disciplines. UCA proudly maintains its legacy of teaching excellence and contributes in scholarly and creative activities.

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